HubSpot Customer Platform Onboarding | Build Your Growth Platform

Our Approach

Our Focus is Performance Metrics Across the Entire Organization

A full HubSpot implementation affects the entire commercial operation all at once. The more hubs, users, and departments involved, the greater the risk that something will be set up incorrectly or never put into use. That’s why we build the implementation in the right order and ensure that every team can see the value in their own day-to-day work.

We map out your data, processes, and existing systems before we touch the platform
We prioritize the hubs and features that create value first
We set up marketing, sales, and service to share data
We get a handle on integrations, permissions, and structure
We involve your teams along the way to ensure the system is used extensively

Alignment and mapping of relevant features

Together, we’ll map out your processes and needs so we can prioritize the features that create the most value for you. This way, you’ll get a setup that’s tailored exactly to where you are right now.

Technical Setup in HubSpot

We’ll make sure the foundation is in place—domain, tracking, forms, GDPR, and integrations with your other tools.

Training for Super Users

We’re training some employees to become HubSpot super users. They can act as administrators, so you can manage, customize, and maintain the platform yourselves after the onboarding process.

Workshop for the team

Through a joint workshop, we ensure that everyone is on board from the start, so that the system is actually used and not just implemented.

Evaluation and Quality Assurance

We'll follow up, check that everything is working as it should, and make adjustments where necessary. You'll get a setup that's been tested and is ready to use, along with a clear plan for how to move forward.

HubSpot Customer Platform

Part of your Growth Platform

At Itch, we don’t view the Customer Platform as merely a collection of hubs. We see it as the very foundation upon which your growth efforts are built—where data, contacts, and processes are all in one place, and marketing, sales, and service work together seamlessly rather than in isolation.

Once that foundation is in place, we integrate the platform with the entire customer journey—from the first visit to the website through lead qualification, sales, onboarding, and ongoing efforts to retain customers and drive upselling.

A Strong Collaboration

Together, We'll Develop the Best Strategy for Your HubSpot Customer Platform Needs

The HubSpot Customer Platform is the right choice if you want to consolidate your entire digital foundation into a single solution. There are many possibilities, and it can seem overwhelming at first. Together, we’ll find the setup that best fits your needs.

We’ve helped several companies get off to a great start with the HubSpot Customer Platform. Some start with a single hub and expand to the Customer Platform after a year. Others go with the full solution from the start. No matter what you need, we’ll help you make the right choice.

You can also try our HubSpot calculator: answer a few questions and get an estimate for your plan right away.

"With Itch's help, we've systematized our inbound marketing, and we can measure what's working and where we need to make adjustments. The synergy between our marketing and sales activities is strengthened through HubSpot and Itch."

Mia Debel

Marketing Manager, Master Danmark A/S

We are a HubSpot Platinum Partner

Why Choose Us As Your HubSpot Partner?

Most onboarding processes are all about setting up the system. We focus on how the Customer Platform will support your entire business—from marketing and sales to customer service—both now and as you grow.

With us, you get advice, expertise, and execution all in one place, built around your overall growth platform—not just a single system.

Introductory Meeting

Technical Setup of the Platform

HubSpot Demo

Practical Setup with the Team

Bidding

Rollout and onboarding of all users

Project Planning

Education and Training